Housekeeping management with real-time room status tracking.
Downbeat is a comprehensive housekeeping management platform that helps hotels and properties streamline operations, boost staff productivity, and enhance guest satisfaction.
Powerful Features for Modern Housekeeping
Downbeat combines powerful functionality with intuitive design to revolutionize how hospitality properties manage housekeeping operations.
Real-Time Room Status
Track room status in real-time with color-coded visual indicators for vacant, occupied, in-service, and ready-to-check-in rooms. Get instant notifications when rooms change status.
Smart Task Assignment
Automatically assign cleaning tasks to housekeeping staff based on workload, proximity, and skill level. Staff receive push notifications with detailed room information.
Quality Inspection
Conduct digital room inspections with customizable checklists. Capture photos of issues, add notes, and ensure every room meets your property's quality standards.
Performance Analytics
Track and analyze housekeeping KPIs including room turnover time, inspection scores, and staff productivity. Generate comprehensive reports to identify improvement opportunities.
Guest Request Management
Handle guest requests for additional amenities, maintenance issues, or special cleaning needs. Track request status and resolution time to ensure guest satisfaction.
Inventory Management
Track housekeeping supplies and room amenities with automated inventory management. Set reorder alerts, monitor usage patterns, and optimize your supply chain.
Advanced Cloud Features
Built with cutting-edge technology for seamless operation across your entire property management ecosystem.
PMS Integration
Seamlessly integrate with leading Property Management Systems including Opera, Mews, Cloudbeds, and more. Automatically sync guest check-in/out data, room assignments, and special requests.
24/7 Technical Support
Our dedicated support team is available around the clock to ensure your housekeeping operations run smoothly. Get help via chat, email, or phone whenever you need it.
Location Tracking
Optional staff location tracking helps optimize task assignments based on proximity to rooms. Increase efficiency by minimizing travel time between assignments.
Enterprise-Grade Security
Your data is protected with end-to-end encryption, role-based access controls, and regular security audits. Compliant with industry standards for data protection.
Custom Reporting
Create tailored reports on housekeeping performance, resource utilization, and quality metrics. Schedule automated report delivery to stakeholders via email.
Customizable Workflows
Adapt Downbeat to match your property's unique housekeeping processes. Create custom room categories, cleaning procedures, and inspection checklists.
Automate Housekeeping Workflows
Downbeat's intelligent automation engine streamlines every aspect of housekeeping management, from task assignment to quality control.
Intelligent Task Assignment
Our AI-driven system automatically distributes cleaning tasks to the right staff members based on room priority, staff availability, and proximity.
Digital Checklists
Replace paper checklists with digital task lists that adapt to different room types. Staff can mark tasks complete, report issues, and upload photos.
Status Updates
Real-time status updates flow between housekeeping staff, front desk, and management. Instantly see which rooms are clean, in progress, or require inspection.
Mobile App for Housekeeping Teams
Empower your housekeeping staff with our intuitive mobile app designed specifically for their unique workflows.
Personalized Task Lists
Staff see their assigned rooms and tasks in order of priority. Clear instructions for each room type and special requests are highlighted.
Issue Reporting
Staff can instantly report maintenance issues, missing items, or room damage. Take photos, add notes, and tag relevant departments for follow-up.
Offline Mode
The app continues to function even without internet connectivity. Data synchronizes automatically when connection is restored.
Barcode/QR Scanning
Quickly scan room barcodes or QR codes to update status, verify inventory items, or access room-specific information.
Digital Time Tracking
Accurately track time spent on each room with automated check-in/check-out. Analyze performance trends and optimize resource allocation.
Seamless Integrations
Downbeat connects with your existing technology stack to provide a unified housekeeping management solution.
Property Management Systems
Maintenance Systems
Room Control Systems
Inventory Management
Staff Management
Developer API
Build custom integrations and extensions with our comprehensive API. Connect Downbeat to your existing systems or develop custom solutions.
// Example: Fetching room status via the Downbeat API
const fetchRoomStatus = async () => {
const response = await fetch('https://api.trydownbeat.com/v1/rooms/status', {
method: 'GET',
headers: {
'Authorization': 'Bearer YOUR_API_KEY',
'Content-Type': 'application/json'
}
});
const data = await response.json();
return data;
};
// Example: Update room status
const updateRoomStatus = async (roomId, status) => {
const response = await fetch(`https://api.trydownbeat.com/v1/rooms/${roomId}/status`, {
method: 'PUT',
headers: {
'Authorization': 'Bearer YOUR_API_KEY',
'Content-Type': 'application/json'
},
body: JSON.stringify({
status,
updatedBy: 'API_USER',
timestamp: new Date().toISOString()
})
});
return await response.json();
};
Tutorials
Get started quickly with our comprehensive tutorials and guides for both managers and staff.
Quickstart Guide for Managers
Learn how to set up your property, create room categories, configure cleaning protocols, and onboard your housekeeping staff.
Get AccessHow Downbeat Works
Understand how Downbeat tracks room status, assigns tasks, and optimizes housekeeping operations across your property.
Learn MoreReady to Transform Your Housekeeping Operations?
Contact us to schedule a personalized demo and discover how Downbeat can help streamline your housekeeping management.